The below document sets out Agent Chapman Real Estate’s Privacy Policy, Privacy Statement and Disclaimer. Agent Chapman Real Estate respects your right to privacy, and we comply with our obligations under the Privacy Act 1998 (Cth) (Privacy Act), including the Australian Privacy Principles (APPs) as well as the Privacy (Credit Reporting) Code 2014 (CR Code).
This Privacy Policy describes how Agent Chapman Real Estate collects, handles, uses and discloses your personal information. By providing us with your personal information, you consent to us using and disclosing it for the purposes set out in this Privacy Policy. We will update this Privacy Policy when our information handling practices change, or when required. Any revised Privacy Policy will take effect when it is published on our website.
PRIVACY STATEMENT
Agent Chapman Real Estate (ABN: 42 632 025 944) collect and handle your personal information in accordance with our Privacy Policy. If you provide us with your details, we may contact you about our property listing, promotions, and related products and services. We may use your personal information within Agent Chapman Real Estate and disclose it to our authorised representatives and service providers who act on our behalf, to fulfil the purpose for collecting your information. Our service providers may have servers located overseas and you consent to these overseas disclosures. Without your information, we may not be able to provide you with services and you may miss out on receiving valuable information from us. We do not collect sensitive information about you unless you provide it to us voluntarily. You have a right to access your personal information that we hold and may ask us to correct this. Our Privacy Policy below contains more detail on your rights and contact details for questions or complaints.
Last Updated: June 2023
PRIVACY POLICY
What type of information do we collect?
Personal information is any information about you, from which you can be identified. We may collect your name, address, postcode, email address, date of birth, gender, employment, telephone number, property details, payment details and proof of identity such as your driver licence or passport number. We may collect additional personal information from you from time to time.
We generally do not collect sensitive information about you, unless you provide it to us voluntarily. If we need to collect any sensitive information for a specific purpose, we will ask for your consent.
What is the purpose of collecting this information?
Agent Chapman Real Estate may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.
We may contact you by a variety of measures including, but not limited to telephone, email, SMS or mail.
How do we collect and securely store personal information?
Agent Chapman Real Estate collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy. Agent Chapman Real Estate holds your personal information both electronically, on our own servers and those of our service providers, and in hard copy at our secured offices.
We take the security of your personal information seriously and we implement a range of technical, administrative, personnel and physical measures to safeguard your personal information against loss, interference and unauthorised access, modification and disclosure, and misuse, including using electronic and physical access restrictions to files containing personal information and ensuring encryption of personal information sent and received.
Agent Chapman Real Estate will not spam, sell or rent a visitor’s email address. We never sell or monetise your personal information.
Will you disclose my information to third parties?
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Agent Chapman Real Estate, its customers or third parties.
Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.
We require that all of those to whom we disclose personal information or who may have access to personal information, have appropriate controls to protect your personal information in a manner that is consistent with our Privacy Policy, including in relation to security and confidentiality. They must only use your personal information for authorised purposes.
How can you access your collected information and unsubscribe?
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. A small administrative fee may be payable for the provision of information.
To unsubscribe, you may contact us to request us to remove your information from our contact database or you may select the “unsubscribe” button on any email communication.
How can you complain about a breach of the Australian Privacy Principles?
We take complaints very seriously and will respond shortly after receiving written notice of your complaint. If we are unable to satisfactorily resolve your concerns, you can contact the Office of the Australian Information Commissioner on their website www.oaic.gov.au.
“Cookies”
Agent Chapman Real Estate’s website may use cookies and online behavioural tracking tools, such as web beacons, pixels, device identifiers and web server logs, to collect, store and monitor visitor traffic information and actions on our website. Cookies are small data files which are placed on your computer that allows our websites to “remember you” when you return to our websites. These cookies and tools are not used to record any personal information.
Services other than Agent Chapman Real Estate may leave cookies in your browser. They may have their own privacy policies that govern their use of cookies. The information collected by these tools may include geolocation data, the IP address of the device you are using and information about websites that the IP address has come from, the pages accessed on our website and the next website visited.
Agent Chapman Real Estate may use and combine this information to maintain, secure and improve our websites, enhance your experience when using our websites, display and deliver relevant content, services and advertising and understand the effectiveness of our marketing and advertising (including direct marketing and online ads on external websites).
If you want to prevent cookies being used, you can change your browser settings to disable cookies. However, this might mean that your access to parts of our website is limited, or you may experience reduced functionality when accessing certain website functions.
How can you contact us?
If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.
Call: 0466 887 252
Email: info@agentchapman.com.au
Post: Agent Chapman Real Estate; 347a Russell Street, Bathurst NSW 2795
Last Updated: June 2023
DISCLAIMER
Agent Chapman Real Estate endeavours to ensure that the information provided on this website is correct at the time of publication. However, we do not warrant, guarantee or make representations regarding the currency, correctness, accuracy or suitability for a particular purpose of the information contained on this website.
Under no circumstances shall we accept any liability to you for any loss or damage incurred as a result of the use of the site, or as to the reliability or accuracy of any information provided on the site. Your use of the site and your reliance on any information on the site is solely at your own risk.
While the copyright of the information appearing on the website belongs to Agent Chapman Real Estate, you are welcome to use the information for non-commercial purposes. Any use of the information for commercial purposes and without the permission of Agent Chapman Real Estate may result in an action for breach of copyright.
Last Updated: June 2023